We help you integrate chatbots into your business
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We sit together with your team to understand your business processes, best experiences and bottle-necks to discover together where chatbots can help your business the most. We prepare a chatbot development strategy, estimate time and budget and compose a business proposal.
Together with you, we create a flow of dialogue. We determine tasks and possible user intents, define the personality of the chatbot and design the knowledge base for the questions that the chatbot may encounter.
We develop a working chatbot prototype and connect with you to make the necessary adjustments at an early stage of development. It usually takes a few iterations to get the chatbot ready for the launch. We continue collecting training data, improving the chatbot and extending its functionality as more data is introduced.
We integrate the chatbot with your platform and conversational channels, do several rounds of user testing and deliver the chatbot ready to interact with users.
We train your employees to use the chatbot efficiently and we support your journey to make instant improvements and maintain your chatbot.