Blog
Lessons from production. Real-world insights, failures, and breakthroughs
shaping the future of conversational and generative AI.
Conversational AI Conferences in 2025-2026
Conversational AI Conferences in 2025-2026
A list of the best conferences for conversation designers and chatbot developers...
A list of the best conferences for conversation designers and chatbot developers...
Oct 7, 2025
Oct 7, 2025
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How to evaluate LLMs: Full LLM evaluation guide
How to evaluate LLMs: Full LLM evaluation guide
This post is a practical guide to making LLMs more reliable, based on a talk I recently gave at PyData London...
This post is a practical guide to making LLMs more reliable, based on a talk I recently gave at PyData London...
May 20, 2025
May 20, 2025
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Best practices for building AI Assistants
Best practices for building AI Assistants
Practical advice on everything from problem definition and user research to advanced AI model training and continuous improvement...
Practical advice on everything from problem definition and user research to advanced AI model training and continuous improvement...
Nov 5, 2024
Nov 5, 2024
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How to effectively test AI Assistants
How to effectively test AI Assistants
Our approach to testing AI Assistants, drawing from both 7 of experience working in Conversational AI space...
Our approach to testing AI Assistants, drawing from both 7 of experience working in Conversational AI space...
Aug 22, 2024
Aug 22, 2024
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