Conversational AI Agency

Conversational AI
With a Human Touch

Conversational AI Agency helping companies optimise business processes, scale customer support and sales using AI Assistants that people love talking to ❤️


7

years of experience

80+

happy clients

passion for what we do

We build intelligent AI Assistants
that your users would love talking to

Creating Conversational AI experiences with a human touch

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Why choose ParsLabs

Your partner in Conversational AI

What makes ParsLabs
different?

At ParsLabs, we specialise in designing and developing AI assistants that resonate with users. Our goal is to create Conversational AI Experiences that make your customers feel heard and valued.

More than software engineers

More than software engineers

Multi-disciplinary experts in NLP & AI, Linguistics, User Research, Conversation Design, and Data Analytics.

Multi-disciplinary experts in NLP & AI, Linguistics, User Research, Conversation Design, and Data Analytics.

Full-cycle chatbot development services

Full-cycle chatbot development services

Taking care of everything from initial problem research to implementation.

Taking care of everything from initial problem research to implementation.

Building AI Assistants your users will love

Building AI Assistants your users will love

Using best practices to create AI Assistants that are empathetic, human-like, and smart.

Using best practices to create AI Assistants that are empathetic, human-like, and smart.

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Our Services

What we offer

We would love to help you make your AI Assistant a little bit more human

💡Consulting Services

💡Consulting Services

If you have specific questions and are looking for expert advice on how to move forward.

If you have specific questions and are looking for expert advice on how to move forward.

one-demand calls to get all your questions answered

continuous support: audit of your current chatbot implementation & conversation design

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👨‍💻 AI Chatbot Development

👨‍💻 AI Chatbot Development

If you have an idea for an AI Assistant and want to turn it into reality. We help with all stages of chatbot development process, including strategy, user research, conversational design, implementation and maintenance.

If you have an idea for an AI Assistant and want to turn it into reality. We help with all stages of chatbot development process, including strategy, user research, conversational design, implementation and maintenance.

quickly build a POC to validate your idea

develop a production ready AI Assistant designed with your users in mind

integrations with Web, WhatsApp, Telegram, Messenger, and others

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🕵️‍♀️ Chatbot Audit

🕵️‍♀️ Chatbot Audit

In case you already built an AI Assistant and you are not so happy with how it performs, we offer an in-depth analysis of what you built and how to improve on what you have built, taking the best of your current implementation and adding that missing part.

In case you already built an AI Assistant and you are not so happy with how it performs, we offer an in-depth analysis of what you built and how to improve on what you have built, taking the best of your current implementation and adding that missing part.

in-depth technical and conversation design audit

clear action plan in just 2 weeks

follow-up mentoring possible

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🎓 Workshops & Trainings

🎓 Workshops & Trainings

If you want to teach your already amazing team tips and tricks about conversation design and chatbot development based on our 7 years of experience working with 80+ clients from various industries across the world.

If you want to teach your already amazing team tips and tricks about conversation design and chatbot development based on our 7 years of experience working with 80+ clients from various industries across the world.

3 different workshop formats for different stages of your chatbot development journey

various topics on conversation design and chatbot development, tailored to your particular use-case

interactive format with hands-on practice, to integrate the learnings

online or on-site, whatever works best for your team

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★★★★★

73 five star reviews on Upwork

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Client Testimonials

Over 7 years we worked with more than 80 clients and received only positive reviews

Bayo Adekanmbi

Founder & CEO at Data Science Nigeria

★★★★★

We recently completed a project with the Parslab team, and I'm thrilled to acknowledge their outstanding professionalism, flexibility, consistency, and availability throughout the entire project lifecycle. 

From initiation to delivery, the Parslab team demonstrated exceptional dedication, expertise, and adaptability

Their ability to understand our requirements, provide innovative solutions, and accommodate changes was impressive. We highly recommend Parslab to anyone seeking a reliable, skilled, and flexible partner for their projects. Their dedication to delivering exceptional results is evident in every aspect of their work.

Ethan Lacey

CEO at Union

★★★★★

I've had the pleasure of working with ParsLabs on a few different AI projects now. The've been very helpful in navigating the ins and outs of integrating AI into our product line. ParsLabs team has a real knack for understanding requirements quickly and delivering smooth, high-quality work. Even with complex projects involving multiple products, they were able to help us figure out the best approaches. Their knowledge of chatbots and AI in general provided a good overview for us. It was good having their insights when we worked on quick prototyping and turning prototypes into a working product. They are always up to date on the latest in the field too. We appreciated their consultations on making sure our solutions stayed relevant.

If your company is looking to better utilize chatbots and AI, I highly recommend partnering with ParsLabs. ParsLabs delivers excellent consultation and quality work. Our ongoing work with them has been tremendously helpful.

Said Haider

Said Haider

CEO at yana

★★★★★

Working with ParsLabs was really great! They did the development of our chatbot, which helps people affected by discrimination to learn about options for action. They not only coded, but also helped us with the architecture, provided feedback on existing dialogs and the training data.

ParsLabs works very quickly and thoroughly. They address all of our questions, make suggestions for improvements and are very organized in their tasks. They are very sensitive and responsive to the needs of the user and the team. Thank you for your work and support!

Steffi Grech

Communications and Engagement Consultant at AFS Intercultural Programs

★★★★★

We’re super happy with the solution created for the AFS Youth Assembly! It seamlessly answers visitors' FAQs, improving their experience and most importantly, saving us valuable time. The team was fantastic to work with—helpful, responsive, and made sure the chatbot was even better than we imagined.

Said Haider

Stephan Kockelkoren

Senior Product Manager at Bullhorn

★★★★★

ParsLabs team led a full-day workshop, bringing us up to speed on the latest in LLM chatbots, agent-driven solutions, and RAGs. They expertly balanced conversational design with technical depth, tailoring all content specifically to our use cases and architecture. The workshop provided clear, actionable insights that are already shaping our roadmap, and the energy in the room was fantastic. Huge thanks for the well-prepared deep dive into this fast evolving field—their expertise truly impressed us!

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Frequently asked questions

What sets ParsLabs apart from any other chatbot development company?

Why not just hire software engineers?

How quickly can I have a chatbot?

Which programs do you use?

How much does it cost?

What sets ParsLabs apart from any other chatbot development company?

Why not just hire software engineers?

How quickly can I have a chatbot?

Which programs do you use?

How much does it cost?

Let's talk?

Let's talk?

Let's talk?

See if we are the right fit for you on a free 30 minute consultation.